Automotive Retail
Customer Engagement & Premises Security
One AI system handling inquiries, lead capture, and security monitoring around the clock
A technology-first automaker scaling aggressively in Mexico needed a dealership experience that matched the brand: modern customer engagement and always-on premises security, delivered as one integrated system. We built a bilingual AI avatar and voice agent that handles inquiries and captures leads directly into the sales pipeline. In parallel, we connected existing security cameras to AI for intelligent monitoring and automated weekly reporting.
Results
- Bilingual customer service running 24/7, Spanish and English
- Automated lead capture and routing into the sales pipeline from every conversation
- AI-powered security monitoring across dealership premises
- Automated weekly suspicious-activity reports
Our Role
- Solution architect & lead engineer, agent framework, platform architecture, security-vision pipeline, cloud deployment, AI provider integration.
Core Tech
- AURA Agent
- Agentic Platform
- MemQL
- Go
- Python
- OpenAI / Anthropic / NVIDIA
- Koyeb
Deliverables
- Customer-service avatar & voice agent
- Lead capture/routing
- AI security monitoring
- Automated weekly suspicious-activity reports